Return & Refund Policy
Return & Refund Policy
We want you to feel confident when trying DetoXlim®. Please read our policy carefully before placing your order.
30-Day Satisfaction Policy
We offer a 30-day satisfaction guarantee for first-time customers. If you are not satisfied with your experience, you may request a refund within 30 days of receiving your order.
Eligibility for Refund
To be eligible for a refund:
- The request must be made within 30 days of delivery
- The product must have been used as directed
- You must contact us before returning any items
Please note that results may vary depending on individual body conditions and consistency of use.
Non-Returnable Items
- Opened or used products are not required to be physically returned
- Shipping fees (if any) are non-refundable
- Orders marked as delivered but not received must be handled with the carrier first
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We will replace the item or issue a refund at no additional cost.
Refund Process
Once your request is approved, refunds will be processed back to your original payment method within 5–10 business days.
Excessive Refund Requests
We reserve the right to deny refund requests in cases of abuse, repeated claims, or misuse of the policy.
Contact Us
If you have any questions or need assistance, please contact us at:
Email: support@detoxlim.com
